Terms of Booking

WE SEE OUR CLIENTS BY APPOINTMENT ONLY.

Appointments with our consultant therapist Galina Imrie and therapists Karen Scott and Janie van Rooyen will generally be booked during our working hours Monday, Wednesday, Thursday and Saturday.

We now have two phone lines:

Availability

If you are a first-time client, please note that treatment quality and our ability to meet your individual needs are our primary concerns. We combine research, lecturing, education and working with patients, so you can be assured that you will be given up-to-date information and advice.

As we are a small professional unit, we may not be able to answer your call personally. However, please leave a message or send us an email, stating your name, telephone number and email address, and we will respond to your query as soon as possible.

When contacting us please make sure we have your telephone number. When coming to your appointment, please arrive a few minutes before it starts.

Please read our terms and conditions of booking below.

Karen Scott
Date Hours available
May 2008
Saturday 24th
10.00 - 16.00
June 2008
Saturday 7th
10.00 - 19.00
Saturday 21st
10.00 - 19.00
July 2008
Saturday 19th
10.00 - 19.00
August 2008
Saturday 16th
10.00 - 19.00
Saturday 30th
10.00 - 19.00
Galina Imrie
Date Hours available
Thursday 3 July
11.00-19.00
Saturday 5 July
09.30-17.00
Saturday 12th July
08.30 -17.30
Saturday 19th July
08.30 -17.30
Monday 21 July
14.00 -19.00
Thursday 24 July
11.00-19.30
Saturday 26th July
08.30-17.30
Monday 28th
14.00-18.00
Thursday 31st July
11.00-19.00
Monday 11th August
14.00-18.00

Back to the top

Terms of Booking

By making your appointment with us, you agree to observe our terms of booking below:
You can pay for your treatments by cash, credit or debit cards. There is no surcharge for credit card payments. All treatments will require a 50% pre-payment to reserve the booking.

We do not accept AMEX & Diners Club or cheques.

Cancellations and rescheduling

Please remember your appointment and arrive 10-15 minutes prior to your appointment time.

Unfortunately, late arrivals may not receive extension of scheduled treatment, so as not to inconvenience our other guests. In the interests of all, we request at least one full working days’ notice (Mon-Fri, 9.30 am to 5.30 pm) of cancellation. Should you fail to cancel within these guidelines a 50% charge will apply.

All no shows and same day cancellations will be charged the full fee of the booked service.

By paying by a credit or debit card you acknowledge that a small percentage of the amount you pay constitutes non-refundable card fees and charges. Therefore, if you wish to obtain a refund for your prepayment, subject to these terms and conditions, we will deduct 5% of the amount paid by you to cover our direct costs.

We reserve the right to update our list of treatments without notice.

Special Terms of Booking

Courses*:

All courses must be pre-paid in full. For the optimum effect, all courses should be completed within the time agreed with your therapist. All courses expire after 12 months from your first treatment.

Colon Hydrotherapy Packages**

All packages, with no exception, must be pre-paid and taken within the time specified.

Please note that packages and courses are non-transferable and non-refundable. If you have changed your mind after you have begun your course of treatments, or if you have not used up your course or package offer within the time specified, you can use the balance of your account towards the same or other treatments or products. Your previous treatments will be upgraded on a full fee basis.

Back to the top